How do I access my account to register for an IFS training?
When you are invited by email to register for an IFS training, registration is completed through the IFS Institute Customer Portal.
To register successfully, you must access the Customer Portal using the same email address you used on your General Application.
Not sure if you already have an account? That’s normal.
Many applicants forget whether they created one before. The steps below will help you figure it out quickly.
Step 1: Go to the Customer Portal
Visit the IFS Institute Customer Portal.
Step 2: Try logging in first
Enter the email address you used on your General Application and select Log in.
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If you remember your password → log in
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If you don’t remember your password → select Forgot password to reset it
If the system accepts your email, you already have an account.
Step 3: If login doesn’t work, try creating an account
If logging in doesn’t work, select Create new account and enter the same email address used on your General Application.
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If the system says “The email address is already taken” → you already have an account
→ use Reset your password -
If the system allows you to create the account → you did not have one yet
Why this matters
Using the same email address allows us to correctly match your approved General Application with your registration access.
Important note
If the email address on your Customer Portal account does not match the email used on your General Application, you may not be able to access registration.
If you need help updating your account email or accessing the portal, please contact us before your Registration Day.