What if I have technical issues accessing my event?
IFS Events and Conferences may be hosted on a designated event platform. The specific platform used depends on the type of event.
Access instructions are provided in your registration confirmation email. Be sure to review that email carefully prior to the event.
Virtual Event Platforms
If your event is hosted online, you will receive:
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Login instructions
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Access details
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Information about attendance tracking (if applicable)
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Instructions for completing evaluations (if CE is offered)
Technical Issues
If you are experiencing technical difficulties accessing the event platform (such as login errors, dashboard access, or certificate retrieval), you may need to contact the platform’s support team directly.
For example:
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Events hosted on CE-Go: Visit the CE-Go Help Center for platform-specific assistance.
For questions related to:
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Registration
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Event eligibility
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Continuing Education policies
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Conference format
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Refunds or cancellations