They serve different purposes and require separate logins.
Customer Portal
Use the Customer Portal for:
-
Training registration
-
General Application (GA) submissions
-
Payments and receipts
-
Accessing the Practitioner Directory
📝The email address associated with your General Application should be used for your Customer Portal account.
Learning Hub
Use the Learning Hub for:
-
Personal and professional development programs
-
Webinars and live events
-
Program videos and downloadable materials
-
Zoom links and recordings
📝If you already have a Customer Portal account, we recommend using the same email address when creating your Learning Hub account.
Important Information
Because these are separate systems:
-
Login credentials are not shared.
-
Resetting your password in one system does not reset it in the other.
-
Accounts do not automatically link.
We recommend using the same email address for both systems to reduce confusion and ensure your registrations and access align properly.
If you are still unsure which system you need or if you have an account, contact the Help Desk for clarification.